Reference

madu303 Privacy Policy for Your Account Data

Our Privacy Policy explains how madu303 handles your account details, device signals, cookies and payment references when you use DANA, OVO, GoPay or QRIS.

Account clarityWallet referencesCookie choicesPolicy requests
madu303 madu303 Privacy Policy for Your Account Data
HELP WITH PRIVACY

Where to Send a Privacy Policy Request

A clear support route helps you ask about the Privacy Policy without sharing payment credentials in a chat.

Account support link Open the support link from your signed-in account and select a privacy request. We use your account phone number to locate the correct record before replying.
Cashier status path If a payment receipt or wallet status looks incorrect, share the reference code through the cashier support path. We can check the record without asking for your DANA, OVO or GoPay password.
Access clarification Ask us to explain an account-access decision or data field through support. We may request phone verification before discussing personal details with you.
ACCOUNT DATA PRACTICE

What Our Privacy Policy Covers Daily

We apply the Privacy Policy during ordinary account activity, from phone verification through a mobile return to the lobby.

Account details

We use your registered phone number and verification result to connect sign-in activity with your account. Keeping one current number helps us answer access requests without exposing another account’s details.

Device signals

We may record device type, browser details and sign-in timing to detect unusual access. These signals help protect the account when you move from a mobile browser to a desktop session.

Cookie choices

Cookies can remember a session and help us understand which page produced an account request. You can manage browser cookie settings, though disabling them may interrupt sign-in or policy-request forms.

Payment references

For QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity, we retain reference codes and status rather than wallet passwords. This lets support trace a receipt to your account.

Security checks

Phone verification and sign-in checks can be used before we disclose account details or change contact data. We do not treat a message alone as proof that it came from you.

Retention and changes

We keep records for as long as needed for account service, security and applicable legal duties. You can request correction, access or clarification through the signed-in support route.

Privacy Policy Answers for madu303 Accounts

These Privacy Policy answers address the questions we expect you to ask before opening an account or sending a data request. They focus on account records, Indonesian wallet references, device activity and the support path used to verify your identity.

It covers account details, phone verification, device signals, cookies, payment references and support records created when you access madu303. It also explains request routes, retention and legal access conditions.

No. We use transaction references and status details to match a DANA or OVO request with your account. We do not ask you to send a wallet password or PIN through support.

Phone verification helps us confirm that an account-access or data-change request comes from you. It also helps prevent disclosure of account details to another person using a different device.

We may retain the QRIS reference, amount status and related account record so support can trace a receipt. These details help resolve matching questions without requiring access to your banking credentials.

Yes. Send an access or correction request through the signed-in account support link. Include your registered phone number and the field you want checked; phone verification may be required.

Yes. The policy applies whether you sign in through a mobile browser or desktop. We may record device and session signals for security, while your account record remains connected to phone verification.

We retain records for account service, security checks and applicable legal duties. The period can depend on the record type and local requirements; you can ask support for a retention clarification.